Support
Client support path for operational and setup issues.
Main Features
- Guided reporting for account, proxy, and task issues.
- Fast escalation path for production blockers.
- Direct purchase and onboarding support via WhatsApp.
Inside This Page
- Issue reporting
- Support contact path
- Client guidance notes
Step-by-Step Walkthrough
- Collect issue details (module, account, proxy, task id).
- Attach exact error text and expected result.
- Escalate through support channel for fast turnaround.
Advanced Controls
- Structured reports reduce time-to-fix for production blockers.
Best Practices
- Send reproducible steps, not only screenshots.
Troubleshooting
- If urgent outage: stop active tasks, preserve logs, then report.